We’re here to help.
Carnival Cannons support
Email support@toggl3.tv with your device model, iOS or Android version, and a brief description of what happened. Please avoid sending payment-card details or a child’s personal information.
How do we play?
Tap the title screen, choose a land and an available level, then tap the targets to fire. Clear the table to earn stars. You can keep firing after the ten waiting balls are gone; there is no losing.
What is free, and what does the purchase include?
All Big Top levels are included. One optional purchase unlocks all ten lands and their levels, including each land’s matching cannon, balls and target artwork. The US base price is $2.99; use the local price shown by your store. There are no subscriptions or cosmetic packs.
How do I restore my purchase?
Use the same Apple or Google account that made the purchase. Open a locked land, complete the grown-up addition gate and select Restore purchases. Keep the device connected to the store while restoring. Purchases are managed separately by Apple and Google; a purchase on one store does not automatically transfer to the other.
Can we play offline?
Yes. The game and saved progress stay on the device. Once purchase access is cached, unlocked lands remain available offline. Purchases, restores and initial store checks need an internet connection.
There is no sound.
Check the in-game speaker button, your device volume and its silent or focus settings.
Where is our progress saved?
Progress and preferences are saved locally. There are no player accounts or developer-hosted cloud saves. Removing the app or moving to a different device may remove level progress; the store’s restore function restores eligible purchases.
Does the game collect personal data?
The game has no accounts, ads, tracking or developer analytics. The privacy policy explains local saves and store-handled purchases.
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